Frequently Asked Questions

Determining the right frame size involves measuring the width of your face, the width of your lenses, the bridge of your nose, and the length of the temple arms. You can refer to our Optical Frame Size Guide for detailed instructions on how to measure these dimensions accurately.

When selecting frame styles, it’s essential to consider factors such as your face shape, personal style preferences, and the intended use of the glasses. Certain frame shapes and designs may complement your features better than others, so it’s helpful to try on different styles.

To maintain the quality and longevity of your eyewear, we recommend:

  • Cleaning your glasses regularly with a gentle lens cleaner and microfiber cloth.
  • Storing your glasses in a protective case when not in use to prevent scratches and damage.
  • Avoiding exposure to extreme temperatures, moisture, and chemicals.
  • Having your glasses adjusted and serviced by a professional optician if needed.

Yes, in most cases, you can replace the lenses in your frames if they become scratched, damaged, or if your prescription changes. Our website offers lens replacement services, allowing you to update your lenses without having to purchase new frames.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your glasses, you can return them within 1 day within payment. Please refer to our Returns & Exchanges policy for more information on eligibility criteria and return procedures.

The delivery time for your order may vary depending on factors such as your location, the shipping method selected, and whether your glasses require prescription lenses. Typically, orders are processed and shipped within 3 days, and you can expect to receive your glasses within 3 days after shipping.

Yes, we stand behind the quality of our products and offer a product based warranty against manufacturing defects. If you encounter any issues with your glasses within the warranty period, please contact our customer support team for assistance.